Shipping policy

At EliteVienna, we know how important it is to receive your order promptly. That’s why we aim to process and deliver orders as efficiently as possible.

  • Standard domestic orders: Delivery within 7–25 business days

  • International orders: Delivery typically takes 9–29 business days, depending on the destination

  • Large or bulk orders: Due to additional processing and handling requirements, delivery may take 15–45 business days

We partner with trusted shipping carriers to ensure safe and reliable delivery. Once your order has been shipped, you’ll receive a tracking number via email so you can monitor its progress.

If you have any questions or concerns about your shipment, please don’t hesitate to contact our customer support team. We’re here to make your shopping experience as smooth and satisfying as possible.

Fast shipping

Processing Time: 1-3 Days, Business Shipping Time: 7-12 Days Business

Customer service

Our customer support is available Monday to Friday: 8am-8:30pm. Average answer time: 24h

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Secure payment

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